Privacy Policy and Terms of Conditions

Privacy Policy Guarantee

Privacy Guarantee

My Gene Jewel guarantees and respects the privacy of all customer information. We guarantee that no personal information will be sold, leased or rented to third parties without explicit consent.
Please read the remainder of the Privacy Policy for further information.

Which Information We Collect

“Registration Information”
This is solely the information provided by the customer when registering and/or purchasing our service e.g. name, email, address, user ID and password and payment information.

“Genetic Information and Material”
This genetic information is in regards to your genotype and is generated through the DNA extraction from hair samples provided by the customer. All genetic information is collected based upon knowledge of pre-existing genes. All genetic material collected is placed in the “My Gene Jewel”. Any hair sample or genetic material left remaining is destroyed through incineration. Strictly no genetic information is used for any other purposes other then the creation of the customers My Gene Jewel.

“Web Behaviour Information”
Web Behaviour Information is data which is specific to how a customer uses the My Gene Jewel website (page views etc), which is collected through cookies and log files.

How We Use Your Information
Quite simply, all the genetic material provided to us (the customer’s hair) by the customer will be used in the creation of a My Gene Jewel. Any hair sample or genetic material left remaining is destroyed through incineration.  Please refer to the below section for other specific information disclosure.

Information Disclosure

“Data Quality”

My Gene Jewel will always take reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up-to-date.

“Data Security”

My Gene Jewel will take every reasonable step to protect the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure.

At any point where My Gene Jewel does not any longer require personal information for any of the purposes for which it was legally used or disclosed will be destroyed or permanently de-identified from company history.

Security Policy

With respect to security, My Gene Jewel has appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you.

Additional Information

We abide by the Gene Technology Act 2000.
Please visit the Office of the Gene Technology Regulator for more information (

Contact Us

For any queries or questions please don’t hesitate to email our service team through the Contact Us section of the site.

Legal Statement

No Warranty and No Liability

My Gene Jewel always pursues a level of excellence when it comes to including accurate and more importantly up-to-date information however we make no representations or warranties, express or implied as to the accuracy or completeness of the information provided on this website and disclaim any liability for the use of this site or any site linked to it. My Gene Jewel reserves the right to change this site at any time without notice but does not assume any responsibility to update it. All users must agree that all access and use of this website and on any other website linked to from this site and the content thereof is at their own risk. Neither My Gene Jewel nor any other party involved in creating, producing or delivering this website or on any website linked to from this site shall be liable in any manner whatsoever for any direct, incidental, consequential, indirect or punitive damages arising out of your access, use of inability to use this website or any website linked to from this site, or any errors or omissions in the content thereof.

No Offer and No Solicitation

All of the information provided on the website does not in any way constitute an offer of or solicitation for the purchase or disposal of, trading or any transaction in any My Gene Jewel securities. Investors must not rely on this information for investment decisions.


The third party links provided on the various My Gene Jewel web sites are provided for convenience only. We do not express any opinion on the content of any third party pages and expressly disclaim any liability for all third party information and the use of it.

Company Trademarks

All mentioned trademarks are owned by or licensed to My Gene Jewel.


The information contained and referenced on the My Gene Jewel websites are for informational purposes only. Any reproduction, retransmission or other use is strictly prohibited. Request for permission to reproduce any information contained on this website should be addressed to the My Gene Jewel webmaster.


Cookies are small files that are temporarily stored on your hard disk, enabling our site to recognize your computer the next time you visit the My Gene Jewel website. My Gene Jewel uses cookies exclusively to collect information concerning the use of our website. Cookies contain no personally identifiable data, so the protection of your privacy is ensured. Depending on your settings, your Internet browser will automatically accept cookies. However, you may change your browser settings at any time and choose to access the My Gene Jewel website without accepting cookies.